Gym Survey Report.
Stats from last years survey.
Surveys filled out
Avg. Satisfaction score
What members said in the last survey.
Here are a few of the key takeaways and changing we made this year!
This year we added a wide range of new equipment to the gym! From new Lifefitness machines, new cable attachements, more callibrated plates and a fourth combo rack just to name a few. We also recently replaced the assault bikes with new Echo Bikes which everyone seems to enjoy a lot more. in 2024 will be continue to add even more awesome stuff to the gym.
It’s no surprise that many people from all over the country want to come train in our gym. But there have been moments in the past where the gym was just too busy and we had too many day-passes booked. So this past year we both raised the prices of day-passes from €10 to €15 and we also implemented a new strict protocol to limit day-pass bookings during busy hours in the gym.
We have a few early birds in the community who really wanted a great workout to start off their day. So thanks to Coach Michael we have now added 2 morning classes for during the week!
Nothing like a hot cup of quality fresh ground coffee to start off your day. Or for some of us to have at any hour in the day. This year we made the coffee free to grab and go for all members!
We received a lot of requests and saw a lot of interest in more Iron House merch! With a such a dope brand as ours it’s no surprise that people want to represent the gym! So this year we had a few very popular and success merch drops! We got even more coming in 2024 as well!
Fans in the gym
It can get pretty hot in the gym when you are working hard for your gains, especially during the summer heat! So by popular request we have placed fans around the gym to try and make the summer heat more bearable!
Not everyone is a fan of leaving their belongings in the changing rooms or taking everything with you into the gym. So this year we finally added lockers to make storing your important belongings more convenient.
This year we added additional cleaning rounds to our weekly cleaning schedule and we also doubled down on our cleaning service. But we can do better! We will be keeping an extra sharp eye on the tidiness of the gym in 2024 .
A few things that are still on our to-do list!
To make filling water bottles easier and less messy.
Mirror in men's changing room.
To make sure you look as great as you feel!
More small dumbbells, more plates, more fun and unique machines.
Even more cleaning.
We will continue to finetune and improve our cleaning protocols.
More options for classes.
We will continue to expand our classes schedule to create more options to workout.
More guidance for beginners.
We will be adding even more options for you to get the most out of your membership!
A few things that we still have to figure out
We get it, music is one of the most personal and taste driven things in life. And trying to make everyone happy has become an impossible task. A common scenario; within the same 10 minutes, one members comes to the front desk to ask the name of the song that they are enjoying and one members comes to ask to change the music…
We have an incredibly diverse community with an equal diverse taste in music. So we will never be able to everyone happy with regards to music. But we do have a few open playlists on Spotify that you can add your music to and always feel free to come request music at the front desk.
A common request that we have received throughout the years is to add showers. And this is completely understandable. Some people would like to workout, shower and head off to work. Unfortunately showers is something we have struggled to realise since the beginning. Due to our rental agreement and permissions, the layout of the gym and other investments that have been more important for the experience in the gym, showers were never on the top of our to-do list.
However! We do see the possibility of adding a shower to the gym in the future. We can’t indicate when or how, but the possibility is open to us.